Help and about

For detailed information on the following use the quick links or scroll down the page.

Dining Price Bands

Services

Making your booking

Ordering your wine

Create Party

Reservations

Menu

Special dietary requirements

Wine

Payment

Cancellations

Data Protection

Information

Office Hours

Security

 

Dining Price Bands

To support and complement Glyndebourne’s innovative pricing structure for Festival 2013, we are offering three price bands for all dining options in 2013.

Services

To find information on all the services we provide use the menu navigation on the left.

Making your booking

Complete booking

Please register your details on the homepage. Once you have registered please log in, then click on Place order from the homepage, select the opera and the date you are attending. Then follow the step by step process.  

Table only booking

Bookings can be placed without food or wine choices, it is essential that you update your order at least 48 hours prior to your visit with your food and wine choices.

Ordering your wine

You can now order your wine using the interactive Wine list. Just click the category of wine you require then enter the number of bottles you would like to order. If you require other categories of wine or other drink please select from the list and again enter number of bottles required.

Create Party

Our new reservations system allows you to personalise the menu that is placed on your table. Our website will enable you to log the selected menu for each person in your booking. After you have selected the menu and wine choices, on the review page please select 'create party' and enter each of your guest's names along with their menu choices. Your menu card will be customised accordingly.

Reservations

Reservations can be made online

Or

By email

Contact each restaurant directly (detailing your name, address, contact phone number and booking details):

Middle & Over Wallop: mo@diningatG.com

Nether Wallop: nw@diningatG.com

Mildmay: mh@diningatG.com

Glyndebourne Picnics: pic@diningatG.com

Long Bar / Pre-performance: lb@diningatG.com

By Post

Send your completed order form using block capitals to The Reservations Department, Leith’s Limited, Glyndebourne Opera House, Lewes, East Sussex BN8 5UU

Order confirmations will be emailed or posted to you following your restaurant reservation.(Orders received less that 48 hours in advance may not receive an order confirmation). Please check that all details are correct, and that the date corresponds to that of your opera tickets. We request that you bring your order confirmation with you at the time of your visit. Table numbers will be advised on arrival at the restaurant.

Amendments to orders will require notice at least 48 hours in advance.

If you are making a reservation on behalf of someone else, please ensure that the reservation is made in the host’s name.

Order forms are available to download from diningatglyndebourne.com and are also featured in our brochure.

Making your reservation confirms your acceptance of the terms and conditions stated on this page.

Internet bookings are closed 48 hours prior to the performance date. Payment in full or a £10.00 per person deposit is required to secure each booking.

Every effort is made to accommodate any specific seating requests in the restaurant. Please notify us in advance if you or anyone in your party has restricted mobility, and where applicable the use of a wheelchair, so that a suitable table can be allocated.

Menu

Dishes may vary without notice depending on the availability of ingredients.

v Indicates dishes suitable for vegetarians.

Special dietary requirements

We are happy to cater for special dietary requirements for which we require details of the allergy or diet and the chosen menu, which our Executive Chef will check for suitability; such requests must be made no less than 48 hours in advance.

Dishes on our menus may contain nuts or nut traces.

There is a reduction of £10 per child under 12 years of age although some of our menus may not be considered suitable for children.

Wine

Vintage variations may occur. Should this affect your order, we reserve the right to replace your wine with the next most suitable vintage. All current vintages can be found on this website.

A corkage charge will be levied on all own Champagne or wine brought for consumption on the premises. Champagne at £20 per bottle and wine at £15 per bottle.

Payment

A minimum £10 per person deposit will be required at the time of booking. You may wish to pay in full at this stage.

All online orders require valid credit card details, for full advance payment or to make a deposit of £10 per person. You will then be taken to a Sage Pay page to input your credit card details.

We accept Visa, MasterCard, Maestro and  Amex cards

Gratuities are discretionary.

VAT is included in the prices quoted and is calculated at the standard rate (currently 20%)

Cancellations

If you cancel or change your opera tickets, you will be responsible for the notification of any change to your dinner reservation.  Cancellations must be received at least 48 hours in advance to avoid incurring a cancellation fee.

More than 48 hours’ notice:

                 no charge.

Less than 48 hours’ notice:

                50% of total invoice.

Less than 24 hours’ notice:

                80% of total invoice.

No show on the night:

                100% of total invoice

Reservations made for the incorrect night:

                100% of total invoice.

Cancellation fees apply to all services provided by Leith’s at Glyndebourne.

Data Protection

Data Protection: Leith’s Limited/Compass Group collect and process personal information for the purpose of charging for your dining orders within the terms and conditions stated on this page. Your personal information will only be used in this connection and will not be used for any other purpose without your permission. We will not disclose your credit card details to any third party.

Leith’s Ltd/Compass Group process card holder data in accordance with the Payment Card Industry Data Security Standard. However, for added security we recommend payments are made via the website diningatglyndebourne.com. Leith’s Ltd/Compass Group will not retain credit card details beyond the point of payment. Customers are reminded that any outstanding balance is required to be settled on the night.

Information

The Glyndebourne restaurants are available for functions outside of the Festival and Touring Opera seasons (i.e. November to March). For details please telephone

+44 (0)1273 812 321. Extension 2441.

Office Hours

Should you have any queries, you can call us on

+44 (0)1273 812 510 Monday to Friday, 10am – 6pm every weekday until Thursday 16th May 2013.

From Friday 17 th May 2013 - Sunday 25th August 2013 we will be open 10am – 6pm 7 days a week except for Bank Holidays.

Security

This website uses industry standard security based on a Secure Socket Layer (SSL) to protect your personal and credit card details. All payment details are collected in web space that is protected with a Verisign secure certificate.